Service Providers and Domains
This page lists the companies that process personal information on our behalf and the domains we operate. Some companies listed (Apple, Google, Meta, Amazon and the makers of devices you connect) also act under their own privacy policies when you use their services directly. It forms part of our Privacy Policy, which explains what information each category of provider receives and how it is protected. We update this page as Studies start and end. Questions: legal@reputable.health.
1. Platform service providers
| Provider | Purpose | Category (Privacy Policy 6.2) |
|---|---|---|
| Persona (Persona Identities, Inc.) | Government ID and selfie verification | Identity and login |
| Auth0 (Okta, Inc.) | Account login and authentication | Identity and login |
| Google Sign-In; Sign in with Apple | Optional sign-in | Identity and login |
| Junction (formerly Vital) | Connecting wearables and health apps; lab test ordering and results | Health data integration, laboratories and assessments |
| YouCam (Perfect Corp.) | AI skin photo analysis in skin studies | Health data integration, laboratories and assessments |
| Typeform and VideoAsk | Surveys and video responses | Surveys |
| Anthropic (Claude) | AI-generated insights and summaries | AI |
| Twilio | Text messages and verification codes | Messaging and support |
| SendGrid (Twilio) | Transactional email | Messaging and support |
| Firebase Cloud Messaging (Google) | Push notifications | Messaging and support |
| Zendesk | Support chat and tickets | Messaging and support |
| Shopify | Study product orders and shipping | Orders and rewards |
| Amazon Incentives | Gift card codes for compensation | Orders and rewards |
| Datadog | App performance monitoring and session replay | Monitoring and measurement |
| AppsFlyer | Aggregate app install measurement on our behalf; no individual events sent to advertising platforms | Monitoring and measurement |
| Google Analytics | Website analytics | Monitoring and measurement |
| Amazon Web Services | Databases, file storage and servers | Hosting and infrastructure |
| Vercel | Web dashboard hosting | Hosting and infrastructure |
| Supabase | Database for internal marketing tools | Hosting and infrastructure |
| Cloudflare | Domain registration and network security | Hosting and infrastructure |
| Lovable | Hosting of study and results pages | Hosting and infrastructure |
| Apple App Store; Google Play | App distribution | Hosting and infrastructure |
2. Study-specific laboratories, devices and assessments
Depending on the Study, we work with laboratories, device makers and assessment providers such as the following. Each Study's Consent Form names the ones used in that Study.
| Provider | What it provides |
|---|---|
| TruDiagnostics | Epigenetic (DNA methylation) and biological-age testing |
| Creyos | Online cognitive assessments |
| MoCA (MoCA Test Inc.), including XpressO | Cognitive assessment |
| Renpho | Smart scales (weight and body composition) |
| DEXA imaging providers | Body composition scans |
| Oura, WHOOP, Apple, Garmin, Fitbit (Google) | Wearable devices and health apps you connect |
3. Advertising and business development tools
| Provider | Purpose | Where it runs |
|---|---|---|
| Meta (Facebook and Instagram) | Recruitment advertising and contact sign-up forms on Meta | On Meta's platforms only. No Meta pixel on our sites; no individual app events sent to Meta |
| Instantly (tag served from leadsy.ai) | Business website visitor identification and business email | Business pages of reputable.health only, after cookie-banner consent |
| Visibility Kit | Measuring visits from AI assistants and search tools | reputable.health |
| Calendly | Booking calls with our business team | Business pages |
4. Domains we operate
Our Privacy Policy, Terms of Service, Consumer Health Data Privacy Policy and Cookie Policy apply to these domains and to any other website, study page or landing page we operate that links to them.
Websites and study pages
- reputable.health, our main website, and all its subdomains, including the participant web app (app.reputable.health) and study, sign-up, poll and results pages (for example brain.reputable.health, creatine.reputable.health and vep.reputable.health). Study subdomains are added and retired as Studies start and end.
- reputablestudies.com, study landing pages.
- reputableproof.com, redirect to main website (reputable.health)
- verifiedbyreputable.com, redirect to main website (reputable.health)
- reputablehealth.net, which our app uses to communicate with our servers (not a public website).
- Study and results pages hosted at addresses on our providers' domains (lovable.app and vercel.app), which link to these policies.
Domains we send business email from
We send business development email from the following domains. They are operated by Reputable Labs Inc., and visiting any of them takes you to reputable.health. We replace sending domains from time to time; this list is kept current.
- getreputable.org
- getverifiedbyreputable.com
- globalreputable.org
- globalverifiedbyreputable.com
- gotreputable.com
- lookreputable.com
- nowreputable.com
- onlinereputable.org
- premiumreputable.org
- tryreputable.org
- tryverifiedbyreputable.com
- workverifiedbyreputable.com
If you receive an email claiming to be from Reputable from a domain not listed here or on reputable.health, please forward it to legal@reputable.health.